Enterprise Book Case Study Example | Topics and Well Written Essays - 750 words

Enterprise Book - Case Study Exampleion through high quality services such(prenominal) as through fast transactions and helpfulness of the staff, the ESQi provides the appropriate environment that helps in fulfilling this objective (Exhibit 3). This is because it is laced to the entire organizations main processes including employee compensation. guest satisfaction, with respect to ESQi, became the main agenda where the customers were contacted to provide feedback on their experience when being served by the company. As such, the managers became responsible for the scores. The tool was also the main determinant of whether an employee could be promoted where a good score of the subject employees branch would guarantee promotion after they had been working in the company for a specified period. This implies that the salaries were tied to the individuals performance in the duties assigned. This mode of compensation prompted the employees to work more time than what had been specified by the company so as to addition the chances of promotion and higher salaries resulting from the branchs performance. This system would be very effective if the company ensures that all employees are well aware of its operations and if it is followed to the letter. This is because it has sparked increase motivation to the point that the employees are willing to work longer than the company has stipulated. Additionally, it sparks a commitment among the employees, which would function as a competitive advantage for Enterprise.The intimately important issue with respect to emerging issues in the market is the idea of consolidation between two main players that include DTG and Vanguard. The merger may feed a significant threat to Enterprise although independent efforts by either DTG or Vanguard do not measure to Enterprises operations (Exhibit 1). This could be a main threat because combination of operation means combination of managerial ideas where such a merger could result in a v ery rigid managerial practice to